Views: 201 Author: Site Editor Publish Time: 2021-06-17 Origin: Site
"Hello, these glasses are uncomfortable to wear!" This is the most feared sentence of every fitting technician, but this kind of problem happens occasionally. This is actually a challenge for the fitter, so we must face it bravely and seriously, analyze the problem, find the problem, and finally solve the problem. Let's analyze the causes of uncomfortable wearing glasses and how to deal with them.
First: analyze the problem
Cheap anti blue light glasses are uncomfortable to wear and cannot be used. It is reasonable for customers to complain. Therefore, when you encounter complaints, you must receive them carefully, and then listen patiently to find out why customers complain: vision problems, comfort problems, aesthetic problems or adaptation problems.
Second: the prescription problem
Check the customer's prescription list, check the prescription of the anti blue ray spectacles, first check whether the glasses are consistent with the prescription with a goniometer, then check the corrected vision of the glasses, and then re-check the optometry, and finally decide whether the prescription needs to be changed.
Third: Prism effect
This phenomenon mostly occurs in customers who have a history of wearing glasses. The difference between the optical center distance of the new glasses and the original glasses produces a prism effect, which makes the customer's vision wider or narrower. To analyze this problem, we need to obtain three aspects of information: the distance between the customer's pupil, the optical center distance of the old glasses, and the optical center distance of the new glasses.
Solution: If the above three data are close to the same, then this item can be excluded. If the optical center distance of the new multifocal reading glasses is different from that of the original lens, a prism effect is produced. At this time, you need to explain to the customer in detail, and then use the intermediate value method to re-match anti blue computer glasses.
Fourth: lens problem
Sometimes because progressive multifocal lenses have different materials and designs, or even the base curve of new glasses is different from that of the original glasses, it will be difficult for a small number of patients with high levels to adapt, especially those with high astigmatism.
Solution: clarify the reason for the existence and promise to solve the problem. Require patients to adapt for a period of time. In case you can't adapt to it, replace the same lens with the original lens.
Fifth: Physical issues
Such problems include: thick lenses, heavy glasses, lens scratches and defects, and poor light transmittance of partially dyed glasses, resulting in decreased night vision.
Solution: Use all possible methods to choose a more ideal frame or lens for the user.
Sixth: Inconvenient use of multifocal glasses
Not everyone can quickly adapt to using a progressive lens, especially some consumers who have been wearing a single light. When using a progressive lens for the first time, there will often be a series of uneven walking roads, blurred peripheral vision, and small mid-to-near vision. Common symptoms.
Solution: Choose the most suitable progressive multifocal reading glasses according to the actual situation of the customer, explain clearly the advantages and disadvantages of the progressive lens, and urge them to wear and use them correctly.
Are you having any problems using anti glare computer reading glasses or progressive multifocal reading glasses? Welcome to contact our professional vision experts, we are happy to solve all kinds of glasses problems for you.